Help With Website

First, please read through the 'Help' topics below.  If you do not see your issue, you may contact MCBA's webmaster by clicking HERE.

Help With Website

 

I am having trouble JOINING online

  • Our website uses the same membership program as our State Beekeepers Website, MDBeekeepers.org  You can see a SLIDE-SHOW of Step-By-Step instructions on their website by clicking HERE.

I'm not receiving the e-mails from the website to set/reset my PASSWORD.

1) Click on the 'Login' tab at the top of the page

2) Click 'Forgot Password' even if you never set one

3) Enter your email address and click "Reset Password"

4) An email with a link and directions will be sent to you.  If you cannot find this email continue with the next step...

5) Check your JUNK / SPAM folder.  Just like murder mysteries, the villain is always the Butler and the SPAM folder. If you STILL cannot find this email, continue with the next step...

6) Perform an 'All Mail' search by copying and pasting the following sentence, including the quote marks, into your search bar:  "Someone has requested a new password for the following account on Montgomery County Beekeepers Assoc., Maryland, USA:"

7) If you STILL cannot find the email with a link to reset your password, contact our webmaster so we can help trouble shoot your issue.

I FORGOT my Password.

No Problem! Click HERE for  Step-by-Step instructions to choose a new password. Tips: The computer will give you a suggested password. Just erase it and type in your own that is at least 6 characters long.   

I know my current password, but I want to change my password.

1) Every time you login, you are taken to your personal account page.  You can also get there by clicking "Personal Account" in the right hand column of some web pages.

2) Scroll to the bottom of the page.

3) Type your NEW password in both of the empty boxes.

4) Click 'Save'  at the bottom of the page.  Remember to Click "Save" or your changes will be lost!

I'm a LIFETIME MEMBER from before the online system started.  How do I logon?

1) You are already in our system!

2) Follow the directions above for 'Forgot My Password'

How do I add my name to the  For Sale pages? (e.g. Honey For Sale)

1) Every time you login, you are taken to your personal account page.  You can also get there by clicking "Personal Account" in the right hand column of some web pages.

2) Scroll down until you see the"I have these items to sell right now..." options.

3) Click the box next to items you have right now for sale

4) Click 'Save'  at the bottom of the page.  Remember to Click "Save" or your changes will be lost!

5) When you no longer have the item to sell, Please return to that page and UNcheck the box.

6) Click 'Save'  at the bottom of the page.  Remember to Click "Save" or your changes will be lost!

How do I UPDATE  my info in the MCBA Beekeeper Directory?

1) Every time you login, you are taken to your personal account page.  You can also get there by clicking "Personal Account" in the right hand column of some web pages.

2) Scroll down until you see the info you want to change, and update it.

4) Click 'Save'  at the bottom of the page.  Remember to Click "Save" or your changes will be lost!

How do I STOP AUTORENEW?

1) Login to our website with your username/email and password.

2) Go to the 'Join / Renew' page

3) Scroll down to 'Check Out Options'

4) In the dropdown menu choose 'Cancel Auto Renewal'

5) Checkmark  'I'm not a robot'

6) Click "Submit Form"

7) Please also contact the webmaster to verify your change.  To email the webmaster, click here

How do I CHANGE my CREDIT CARD billing information?

1) Login to our website with your username/email and password.

2) Go to the 'Join / Renew' page

3) Scroll down to 'Check Out Options'

4) In the dropdown menu choose 'Update My Billing Information'

5) Checkmark  'I'm not a robot'

6) Click "Submit Form"

7) Please also contact the webmaster to verify your change.  To email the webmaster, click here

How do I suggest an event to be added to the MCBA Calendar?

Click Here to send your event suggestion.